At AlKhaleej Desk (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
By accessing or using https://alkhaleejdesk.com/, you agree to the practices described in this Privacy Policy.
We may collect the following types of information:
Full name
Email address
Country of residence
Account login details
Payment-related information (processed securely via third-party providers)
IP address
Browser type and version
Device information
Operating system
Log data and usage activity
Messages sent via support tickets, email, or live chat
Feedback and inquiries
We use your information to:
Create and manage user accounts
Provide and maintain our services
Process payments and transactions
Verify user identity and prevent fraud
Improve platform performance and user experience
Communicate with users regarding updates, support, or security issues
Comply with legal and regulatory obligations
We use cookies and similar technologies to:
Enhance website functionality
Analyze traffic and usage patterns
Improve overall user experience
You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the platform.
We do not sell, rent, or trade your personal information.
Your data may be shared only with:
Trusted third-party service providers (payment processors, hosting services)
Legal or regulatory authorities when required by law
Security and fraud prevention services
All third parties are required to protect your data and use it only for authorized purposes.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.
However, no system is 100% secure, and we cannot guarantee absolute security.
We retain personal data only for as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes and enforce agreements
When data is no longer required, it is securely deleted or anonymized.
Depending on your location, you may have the right to:
Access your personal data
Correct or update inaccurate information
Request deletion of your data
Restrict or object to data processing
Withdraw consent at any time
To exercise your rights, please contact our support team.
Our platform may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
AlKhaleej Desk services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors.
We reserve the right to update this Privacy Policy at any time.
Any changes will be posted on this page, and continued use of the platform constitutes acceptance of the updated policy.
If you have any questions or concerns regarding this Privacy Policy, please contact us through the official support channels available on https://alkhaleejdesk.com/.