By accessing or using AlKhaleej Desk (“the Platform”, “we”, “us”, “our”), you agree to be bound by these Terms & Conditions, all applicable laws, and regulations. If you do not agree with any part of these terms, you must not use or access our services.
You are responsible for compliance with any applicable local, national, and international laws.
Once you have registered on AlKhaleej Desk, you may contact our support team for assistance.
Support is available via email, ticket system, and live chat.
Basic issues and minor bugs will be handled through email or tickets.
Content-related support is provided only to verified users through the ticket system.
If your request requires system customization or advanced modifications, you have two options:
Wait for a future platform update.
Request paid customization services, subject to additional fees.
All content, systems, services, and materials available on AlKhaleej Desk are the exclusive property of AlKhaleej Desk.
You may not claim ownership, intellectual or exclusive rights to any part of the platform, whether modified or unmodified.
All services are provided “as is” and “as available”, without any warranty, expressed or implied.
In no event shall AlKhaleej Desk be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services.
We do not provide any warranty or guarantee regarding the performance, reliability, or compatibility of our services.
We do not guarantee compatibility with all third-party software, plugins, modules, or browsers. Users are responsible for ensuring their systems and browsers are compatible with the platform.
You agree not to use the platform for any unlawful, illegal, or unauthorized purposes.
It is strictly prohibited to use AlKhaleej Desk to promote or distribute content related to:
Violence or terrorism
Illegal activities
Pornographic or sexually explicit material
Hate speech, racism, or discrimination
Obscene or offensive content
Pirated software or copyrighted material without authorization
You may not reproduce, copy, sell, resell, or exploit any part of the platform without our prior written consent.
All users are fully responsible for any activity conducted under their account.
We reserve the right to suspend or terminate accounts immediately if prohibited behavior is detected.
When creating an account on AlKhaleej Desk, you are responsible for maintaining the confidentiality of your account credentials.
You are fully responsible for all activities that occur under your account.
You must notify us immediately if you detect any unauthorized access or security breach.
All payments made on AlKhaleej Desk are final and non-refundable.
Once a deposit is completed, it cannot be reversed or refunded under any circumstances.
You agree that after making a deposit:
You will not file a dispute or chargeback.
Deposits must be used to purchase services available on the platform (e.g., services, hosting, campaigns).
If a chargeback or dispute is initiated, we reserve the right to:
Terminate your account
Cancel all future services
Permanently ban you from the platform
Any fraudulent activity, including the use of unauthorized or stolen payment methods, will result in immediate account termination with no exceptions.
AlKhaleej Desk may offer free balance, coupons, or promotional credits from time to time.
We reserve the right to:
Review, modify, or revoke any free balance or promotional credit at any time
Deduct such balances if misuse, abuse, or violation of terms is detected
If deductions result in a negative balance, the account will be automatically suspended.
To reactivate a suspended account, the user must settle the negative balance via a custom payment.
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the platform constitutes acceptance of the updated terms.
For any questions regarding these Terms & Conditions, please contact our support team through the official channels available on https://alkhaleejdesk.com/.